Our commitment to your privacy
We respect your right to privacy and your right to view and update your personal information which we hold about you. We are committed to protecting your privacy when you visit our site or contact us in any way. We will only deal with your personal information in accordance with the Privacy Act Pakistan and this privacy policy.

Our commitment to your privacy
If you purchase our products online via our website or sign up to our newsletter, you will need to provide us with certain personal information, including:

Your name
Your email address.
Your residential or postal address.
Your contact telephone number(s).

We do not accept payments via our website.

Using your personal information

We collect and use your personal information to:

Supply our products to you or give you the access you need: for example, if you want to receive our email newsletters.
Administer your account efficiently.
Tell you about our new products
You have the right to view and change any personal information we hold about you at any time. You can do this by emailing us at info@goldrockshilajit.pk

Disclosing your personal information
We will not sell or rent your personal information to any third party. But we may share your contact information with trusted third parties that work on our behalf to distribute our email or print communications.

These companies will only use your personal information in accordance with the Privacy Act (or equivalent overseas legislation) and this privacy policy. They will never share or on-sell any information that they hold on behalf of Gold Rock Ltd.

Other information we may collect

If you leave a comment on our website, or post on Instagram or Facebook or other social media site about us or your experience with us, we may collect that information for the purposes of improving our service and the end user experience.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies

Gold Rock Limited uses cookies and web beacons to help us understand how visitors engage with our website. These technologies allow us to improve our site and provide you with more targeted information.

 

Temporary cookies

We use temporary (per-session) cookies to “remember” that a customer has logged in. This means that you do not have to enter your email address and password more than once during a visit.

 

Third party cookies and other technologies

We use third party cookies and other technologies for marketing purposes and to gather website analytics. This includes:

Remarketing
We use third party cookies – such as Google Analytics cookies – to keep track of the products you’re interested in and remarket them to you when you leave our site (as a result, you may see ads from Gold Rock Limited when you visit other websites).

Impression reporting:

we use web beacons to estimate the number of users that have viewed and clicked on our advertisements (as a result, we’re able to gauge the success of a campaign).

Important!

You should not use a “remember my login” feature via a browser unless you are the only person who has access to the browser. Never enable this feature on a public access computer as this could allow other people to access your personal information.

 

Demographics and interest reporting:We use cookies and web beacons to get an overview of our customers. You can opt out of Google Analytics without affecting how you visit our site. For more information on opting out of being tracked by Google Analytics please visit https://tools.google.com/dlpage/gaoptout
You can also ask your browser to delete or block third party cookies: simply search online for “cookies” + the name of your internet browser (for example, “Google Chrome”) for step-by-step instructions.

 

We may contact you to:

Clarify details about your account or order.
Advise you of new products or promotions.
Respond to any enquiries you make.
Provide any information necessary for the operation and security of our site.

Email communications
All Gold Rock Ltd customers are opted in to receive email marketing communications. You may choose to remove yourself from any email newsletter by following the “unsubscribe” prompt at the bottom of each email.

Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. We do not endorse any third party sites or their content and we have no control over the conduct of the companies or organizations operating those sites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Updates to our information practices
We reserve the right to change this policy. By continuing to use the website, you agree to be bound by the amended policy. You should check from time to time to see if the policy has changed.

 

Complaints Gold Rock Ltd is committed to dealing quickly and appropriately with any complaint you make about your privacy. If you are concerned that this privacy policy may have been breached or your privacy has been compromised, please email us immediately via info@goldrockshilajit.pk For more information on privacy see the Privacy Commissioner’s website.